[Ins.Kuchinskas.2015.07.27] A new J.D. Power study finds customer satisfaction with claims declining. Susan Kuchinskas examines how insurers can use telematics and connected-car services to win them back
Mass adoption of insurance telematics will only happen when it is cost effective, has accurate predictive analysis and provides the consumer with engaging digital services, says Aldo Montefort CEO at The Floow
ADAS technologies are showing big reductions in insurance claims and will affect the future of risk assessment for insurers, says Andrew Miller chief technical officer with insurance researcher Thatcham and president of Euro NCAP
Car manufacturers are best placed to develop complex data mining models for the insurance industry to deliver pay-as-you-drive policies, says Pascal Le Merle business development manager of connected services at Renault Nissan
Insurance premium pricing is already being affected by ADAS systems, says Tim Marlow programme director Ageas, where they are proved to lower the risk of accidents and improve both driver and pedestrian safety through insurance group ratings
Richard Barlow CEO Wejo Talks about Wejo’s partnership with Consumer Intelligence which opens up real-time insurance claims analysis highlighting high-risk postcodes for insurance risk assessment and allowing actuaries to change their rates much quicker.