Let’s make it possible for customers to get their UBI data before their preferred insurer and maintain control of their own data, says Greg Ross business development and partnerships at GM’s Connected Vehicle Group and Neil Spector underwriting division and telematics strategy at Verisk.
UBI exists to help consumers to make the right choices and reduce their risks so insurance providers need to get this message across in a meaningful way, says Christopher Dell, senior director product development and management with connected car specialists IMS
The biggest challenge for the telematics industry is creating products that are not pushed to the consumers but pulled by them as they demand the services it can provide, says Aldo Montefort, CEO of The Floow
There is still too much inwardly focused opinion within the UBI industry that stands in the way of understanding exactly what consumers want from the service, says Roosevelt Mosely, principal at risk consultants Pinnacle Actuarial Resources
With mobility solutions are growing at a pace, the auto industry has a responsibility to provide the hardware that permits customers to take part in the sharing economy says Tracy Parks, connectivity alliance manager at Ford
[Ins.Kuchinskas.2015.07.27] A new J.D. Power study finds customer satisfaction with claims declining. Susan Kuchinskas examines how insurers can use telematics and connected-car services to win them back